(012) 991-4675
  visioncorner@mweb.co.za

COVID-19 LEVEL 4 PROTOCOL

 

Dear Patient

As a professional eye care service providers, we are opening the practice on Monday, 4 May 2020.   We would like to ensure you that we have implemented very strict measures for safety for both staff and patients. 

The following protocols are in place:
 
Appointments:

  • We will operate on appointment basis only.
  • Please make an appointment for: 
    • An eye examination
    • Any spectacle or contact lens collection
    • License screenings
    • Repairs
    • General purchases
  • Phone us on 012 991 4675  or email us on This email address is being protected from spambots. You need JavaScript enabled to view it. for an appointment.  We will in return email the proof of appointment that you can use in order to travel with a valid reason.
  • Please inform us if you experience any flu-like symptoms (fever, sore throat, coughing, shortness of breath and loss of smell/taste) or have been in contact with anyone diagnosed with or suspected of having COVID-19.  We will gladly make an alternative plan.

Current operating hours for level 4: 

  • Mondays – Fridays: 9:00 – 16:00
  • Saturdays: 9:00 – 13:00
  • Sundays & Public Holidays: Closed 

On arrival, please cooperate with the following:

  • Vision Corner offers front door parking. 
  • Please wear a mask.
  • Temperature will be checked when you enter.
  • Please sanitize your hands.
  • You will be required to fill in an attendance register.
  • Seating is available keeping social distancing in mind.
  • If possible, we ask that you arrive for your appointment on time and alone to limit contact with others and to reduce any risk of exposure.

Orders and Payments: 

  • Our laboratories, suppliers and couriers are working with limited staff and capacity.  Therefore orders might take longer than in the past.
  • We kindly request that all payments are via EFT or Debit/Credit Card where possible.

General:

  • All spectacle frames are sanitized with a Dettol solution.  After trying on frames, it will be sanitized again before being put back on the shelf.  Do not use any alcohol based products to clean your spectacles – it might damage the frame and lenses. 
  • All equipment and work surfaces will be wiped down with disinfectant after every examination.
  • The practice will be sanitized twice a day
  • We have educated our staff on the spreading, effects and symptoms of COVID-19 in-line with the NICD guidelines as well as the recommended social distancing protocols required.

For more information, please visit the National Institute for Communicable Diseases website: http://www.nicd.ac.za/ 

We are looking forward to seeing you.

Thank you for your cooperation in this regard.

Kind Regards

Vision Corner, experts in eye care.

 

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